Privacy Policy

1.Who we are

UK Peptide Labs Ltd is the data controller for personal data collected through ukpeptidelabsltd.co.uk. We are a company registered in England (Company No. 16901971), with our registered office at 187 Ivy Road, Bolton BL1 6EE.

2.Data we collect

We collect your name, email address, and delivery address when you place an order. We also collect browsing data to improve site performance.

Card payments are handled by our payment provider; we do not see or store your full card details.

3.How we use your data

Your data is used solely to fulfil your orders, communicate with you about your purchases, and improve our services. We do not sell your data to third parties.

We process your data to perform our contract with you (fulfilling your order), to meet our legal obligations (such as keeping accounting records), and for our legitimate interest in running and improving our website.

4.Who we share it with

We only share your data with trusted service providers who help us run our business, and only as much as they need to do their job:

• Royal Mail – your name and delivery address, to deliver your order;
• our payment provider – to process your payment securely;
• our website hosting and email providers – to run the site and send order emails.

We may also disclose data where required by law.

5.How long we keep it

We keep order records for as long as needed to fulfil your order and handle any questions, and for up to six years afterwards to meet UK tax and accounting requirements. Browsing data is kept only for as long as it is useful for improving the site.

6.Your rights (UK GDPR)

You have the right to access, correct, or delete your personal data at any time. Contact us at info@ukpeptidelabsltd.co.uk.

If you are unhappy with how we have handled your data, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

7.Cookies

We use essential cookies for session management and analytics cookies (anonymised) to understand how visitors use our site. No marketing cookies are used without consent.

8.Contact us

For any questions about this policy or your personal data: